In Latin America, the rapid adoption of mobile technologies is reshaping how organizations manage both physical and digital security. This growth has driven the integration of advanced technological solutions such as mobile credentials.

According to HID’s latest State of the Security Industry Servicios al usuario Report for 2024, over the next five years, 80% of companies worldwide are expected to implement these technologies for facility access control, driven by the widespread use of mobile devices. This optimism is even higher among HID’s brand partners, who estimate that 94% of their clients will adopt this technology within the same period.

The Six Key Factors Driving the Growth of Mobile Access in the Region and Its Impact Across Various Sectors.

1. Market Growth and Projections

According to estimates by Omdia, nearly 50 million mobile credentials were downloaded globally in 2022. The consultancy firm also forecasts rapid market growth, with a compound annual growth rate (CAGR) of 39.8% between 2022 and 2027. The widespread adoption of these solutions reflects a structural shift in how access and security are managed, both in Latin America and worldwide.

2. Benefits for Businesses and Their Employees 

One of the main drivers behind the enthusiasm for mobile identity and contactless systems is the significant improvement in employee experience. Using the same device—such as smartphones and smartwatches—employees can access facilities, log into their computers, or print documents, all with the same level of control as physical access cards. Moreover, these technologies extend across multiple sectors, including student credentials and digital hotel keys, further amplifying their benefits.

3. Sustainability and Security

Among the additional advantages of these solutions is a significant reduction in plastic usage, reinforcing companies' commitment to sustainability. Additionally, integration with digital wallets enhances convenience for employees, as suspending linked credentials becomes a quick and easy process in case of a lost mobile device—adding an extra layer of security.

4. User Trust and Privacy

Mobile credentials are never stored or shared on Apple or Google servers, ensuring a high level of trust and privacy for end users. When a trend like this satisfies both organizations and users, it’s a strong indication that it’s here to stay.

5. Global Trends in Access Control

A Physical Access Trends Report revealed that while physical ID cards still dominate the industry’s access control landscape, digital IDs are rapidly gaining ground. After surveying more than 1,200 corporate decision-makers worldwide, HID’s Servicios al usuario Report found that 2 out of 5 organizations already use mobile identities. Additionally, contactless solutions (48%) and mobile access (44%) are the two most influential trends shaping the industry, driven by the growing presence of digital natives in the workforce.

6. Impact Across Multiple Sectors

The adoption of mobile credentials and contactless solutions is not only transforming the access control industry but also has the potential to profoundly impact various sectors in Latin America. From financial services and healthcare to education and e-commerce, these technologies are driving a revolution in security, inclusion, and digitalization. The region is gearing up for a future where mobile credentials will play a central role in identity management.

In conclusion, the rapid adoption of mobile credentials in Latin America is not only reshaping security management but also paving the way for a more digital future. As more industries begin to implement these solutions, the region is expected to continue advancing toward an era where convenience, sustainability, and security go hand in hand—ushering in a new way of interaction and access..

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